The Company LLC will repair or replace any The Company LLC Interlocken tool that has been found defective in materials or workmanship for 35 years after purchase of the tool, and 10 years for all cutting tools. In the event repairing the tool is not possible, The Company LLC will replace the tool with a new tool of similar construction and price, or offer you store credit for the purchase price you paid for tool. Proof of purchase/receipt is required for all warranty claims.
This The Company LLC warranty does not cover damage of the tool due to rust, abuse, mishandling, unauthorized repair or normal wear on blades or other components. The The Company LLC Warranty excludes wearing parts and tools, which have been subject to misuse, abuse, commercial or professional use, neglect, accidents, improper maintenance or alteration. Unfortunately, we are unable to repair or replace any items which are not currently in our catalog.
Warranty Requirements
All products must have a receipt of purchase, photo and letter explaining the product issue, return address, and contact phone number. We apologize, but we are unable to ship warranty items to P.O. boxes. If receipt and letter are not included with product, the 10/35 Year warranty will not be honored. Please allow at least 14 business days for processing of The Company LLC Warranty Claims.
Note: All warranty claims REQUIRE proof of purchase and/or receipt for consideration.